BEGINNER · 5 DAYS · FULLY FUNDED

AI for Business Productivity with Microsoft Copilot & ChatGPT

Master prompt engineering, build AI-powered workflows across Microsoft 365, and create AI assistants for your team — without writing a single line of code.

DURATION
5 days
~40 hours total
FORMAT
In-person or online
Maesteg · Bridgend
LEVEL
Beginner
Office workers
COST
£0 to you
100% ReAct+ funded
// About this masterclass

What you'll learn in five days.

AI is no longer a future skill — it's the baseline. Job adverts across Wales now list Copilot, ChatGPT and AI literacy as essential, but most workplaces give no formal training on how to actually use them. This five-day intensive fixes that.

By Friday afternoon you'll have written prompts that produce reliable results, built personal AI workflows that save you hours each week, and created a working AI assistant for your team.

You don't need any technical background. If you can use email, you can succeed on this course.

40h
Intensive training
5
Hands-on labs
3
Portfolio deliverables
1:6
Tutor ratio max
// Day-by-day curriculum

Five days. Five outcomes. One transformed career.

Mornings are taught sessions, afternoons are hands-on labs where you build something real.

DAY
01

AI Foundations & Prompt Engineering

How LLMs actually work, why they hallucinate, and how to talk to them for reliable results.

  • How LLMs work (ChatGPT, Claude, Copilot)
  • The CRAFT prompt framework
  • Zero-shot vs few-shot prompting
  • System prompts & personas
  • AI ethics & safe use at work
  • Spotting hallucinations early
LAB
Build your first 10 production prompts
DAY
02

Microsoft Copilot in Practice

Copilot across the entire Microsoft 365 stack — from Word drafting to Excel analysis to PowerPoint decks.

  • Copilot in Word — drafting & rewriting
  • Copilot in Excel — data analysis & formulas
  • Copilot in PowerPoint — decks from scratch
  • Copilot in Outlook — email triage at scale
  • Copilot in Teams — meeting recaps
  • OneDrive & document grounding
LAB
Rebuild a week's worth of admin in 90 minutes
DAY
03

ChatGPT for Business Workflows

When to use Copilot vs ChatGPT vs Claude, plus reusable workflows for HR, finance, marketing and operations.

  • Choosing between ChatGPT, Claude & Copilot
  • Custom GPTs & project workspaces
  • AI workflows for HR
  • AI workflows for finance & marketing
  • Building reusable prompt libraries
  • Tracking AI productivity gains
LAB
Design your team's AI workflow
DAY
04

AI Assistants Without Code

Build working AI assistants tailored to your business using Microsoft Copilot Studio — no coding required.

  • Microsoft Copilot Studio basics
  • Department-specific AI assistants
  • Connecting AI to your data
  • Approval workflows & human-in-loop
  • Testing & evaluation
  • Deploying to Teams or SharePoint
LAB
Build a working AI assistant for your role
DAY
05

AI Policy, Governance & Capstone

Write a real AI policy, governance framework and rollout plan — the deliverable that gets you hired or promoted.

  • Writing an AI usage policy
  • Risk management & governance
  • GDPR & data protection with AI
  • Measuring AI productivity gains
  • Rolling AI out across a team
  • Pitching AI investment to leadership
CAPSTONE
Present your AI workflow + policy to the cohort
// What you'll walk away with

Three real projects. One transformed CV.

DELIVERABLE_01

AI-Powered Workflow Project

A complete AI workflow tailored to your job function — documented, tested, ready to deploy on Monday morning.

DELIVERABLE_02

AI Policy Template

A written AI usage policy your future employer can adopt. Covers safe use, data protection and governance.

DELIVERABLE_03

Working AI Assistant

A live AI assistant built in Copilot Studio — connected to real data, deployable to Teams or SharePoint.

// Is this for me?

Honest about who this works for.

Best for: Office workers · SMEs · public sector · jobseekers

This is for you if…

  • You work in admin, HR, finance, marketing or general office roles
  • You're worried AI might affect your role and want to get ahead
  • You've been made redundant and want to come back stronger
  • You can use email and Microsoft Office at a basic level
  • You want skills employers are actively screening for right now

This is not for you if…

  • You're already an experienced AI developer
  • You want to learn LLM coding from scratch (try our Developer course)
  • You're looking for a self-paced course
  • You can't commit to all five days

Your next chapter starts a week on Monday.

Five days is all it takes. Reserve your spot on the next cohort.