Built for the specific digital transformation demands of NHS Wales, Welsh councils and housing associations. Real public sector scenarios, not generic corporate training.
NHS Wales and Welsh local authorities are investing heavily in digital — but their staff haven't had the training to match. This course fills the gap with content designed specifically for public sector contexts.
You'll work through real scenarios: referral pathways, patient data governance, citizen-facing services, internal workflows. The tools are Microsoft 365, Power Platform and AI — but applied to the problems your organisation actually faces.
No technical background needed. If you work in the public sector and want to be more digitally confident, this is for you.
Mornings are taught sessions, afternoons are hands-on labs where you build something real.
What digital transformation actually means for public services — beyond the buzzwords to practical action.
Public sector data carries unique responsibilities. Governance frameworks, GDPR compliance, and safe data handling.
Teams, SharePoint, OneDrive and Outlook — configured specifically for how public sector organisations work.
AI opportunities and risks specific to healthcare, social care and public administration — realistic, not hype.
Build citizen-facing digital services using Power Apps, Power Automate, and proper service design thinking.
A documented roadmap for digital improvement in your organisation — with priorities, timelines and business cases.
A DPIA, information asset register and data governance policy tailored to your public sector context.
A working Power Apps prototype for a citizen-facing service — something you can demo to your leadership team.
Best for: NHS staff · councils · housing associations
Learners often combine 2–3 courses to maximise their £1,500 grant.
Five days is all it takes. Reserve your spot on the next cohort.